Rider Frequently Asked Questions
What is Digger Drive?
Digger Drive is the Mines Safe Ride Program designed to be a free, non-judgemental service for Mines students that require a ride home under circumstances where their planned mode of transportation is compromised.
I am under 18, can I use Digger Drive?
Unfortunately, no. We can only provide rides to people that are 18 or older.
How do I get a ride?
Call the Digger Drive phone number at (303) 384-2001 and give the dispatcher your information. You must sign the rider agreement and release prior to service.
What are the hours of operation?
8PM to 2AM on specified Fridays and Saturdays.
Where can Digger Drive drop me off?
Digger Drive can only drop you off at your specified safe space from your rider agreement and release. If this is not the location you wish to go to, you must find alternate modes of transportation. If you and a friend use Digger Drive at the same time, you can choose to both be dropped off at a safe location. The safe location must be specified in one of the passenger’s agreement and release.
I'm kind of far away, can you still pick me up?
The driving radius is 5 miles from CSM. Boundaries are as follows:
How do I make sure I am eligible for Digger Drive?
Eastern boundary - Simms/Union
Western boundary - I70 West and west of 6th, 58th and 93 intersection
Northern boundary - 64th St
Southern boundary - Alameda
This area includes communities 5 minutes West or South of 6th Avenue.
Follow the 'Rider Agreement and Release' link above to sign both the rider agreement and release form. The form can only be signed by students of the Colorado School of Mines.
How do I identify a Digger Drive car?
Digger Drives cars have magnets on the car doors with the Digger Drive logo.
I need a ride, but I have not signed the agreement and release. Can I still get a ride?
No. Unfortunately we need anyone riding with us to sign an agreement and release form. If you are unable to ride with us, we suggest using Uber, Lyft, or RTD if available. If it is an emergency, please call Mines PD at (303)273-3333 or 911.
I have signed the agreement and release, but my friend has not signed it. Is it okay if we go to my house?
No. Unfortunately, Digger Drive cannot give rides to anyone who has not signed the agreement and release.
How many seats are available to riders per car?
Three. If you require more seats, please specify with your dispatcher when you call in.
What if I miss my Digger Drive car?
You are given 3 phone calls before the Digger Drive fleet team is able to leave. They will leave you a message telling you about the situation. Please call back into Digger Drive and be waiting for your ride next time it comes.
I forgot my ID. Can I still use Digger Drive?
No. Unfortunately, we cannot give rides to anyone without either their blaster card or their government issued ID.
I’m with my friend who is not from Mines, can he or she still get a ride?
Unfortunately no. Only Mines students are able to use Digger Drive.
I was planning on going to a friends house, can Digger Drive drop me off there?
Only if your friend is in the car with you. Digger Drive is able to drop off passengers at the location they specified on their agreement and release. We can drop more than one person off at a location as long as at least one passenger in the car has that as their specified location.
Will there be other passengers in the car when I want to get a ride?
No. Digger Drive cars are distributed to each individual caller. You may call in for a group of people, and you can all ride together. However, you will not be put in a car with people outside of your group.
Who are the drivers of Digger Drive?
Digger Drive drivers are composed entirely of students. Each car consists of two students: a driver and a navigator. Students looking out for students is one of the main goals of the program; we aim to strengthen the Oredigger community by looking out for each other.
How much does Digger Drive cost?
Nothing! The service is free to all students!
How do I know how long it will take my ride to get there?
After your phone call to Digger Drive, your operator will give you an estimated time of arrival of your vehicle. Rides are allocated on a first come first serve basis.
How do I know when my ride has arrived?
The driver will call you on the phone number that you provide the call center. If the driver calls more than three times, and you do not pick up, the driver will leave the location.
Volunteer Frequently Asked Questions
How do I volunteer with Digger Drive?
Follow the 'Volunteer Agreement and Release' link above to sign both the volunteer agreement and release. We try to sign up volunteers as groups. Every night we need 18 volunteers. Volunteer positions include dispatcher, batcher, navigator, and driver.
I’d love to volunteer with Digger Drive, but I can’t drive. Can I still volunteer?
For individuals: Please fill out the Volunteer Agreement and Release above. You will be contacted with an opportunity to volunteer.
For groups: Everyone needs to fill out the Volunteer Agreement and Release above. One person will be contacted with an opportunity to volunteer for the whole group.
Yes! There a lots of jobs at Digger Drive other than driving. Some examples are working as the navigator (sitting in the passenger seat and providing directions) and working in the call center.
I would love to volunteer with Digger Drive, but I do not have any training so I am afraid that I would not be good.
Don’t worry! Every volunteer goes through our Digger Drive training to help you prepare for your time as a Digger Drive volunteer. We also have an incredibly supportive team that will help you out every step of the way.